December 28th is the last day of withdrawal request processing. It will be resumed on 03.01.2019. All requests submitted between 28.12.2018 13:00 (UTC) and 02.01.2019 will be processed in the order of arrival, starting from 03.01.2019.
All payment methods will be available during the winter holidays. Please, contact your bank to learn the schedule concerning wire transfers.
Client/tech support:
29.12.2018–02.01.2019: days off;
Starting from 03.01.2019 — as usual.
Financial department:
29.12.2018–02.01.2019 are days off;
Starting from 03.01.2019 — as usual.
Should you need any further information, please, do not hesitate to contact us: [email protected] or via LiveChat on our website.
We wish you a Merry Christmas and a Happy New Year!
