December 30th is the last day of withdrawal request processing. It will be resumed on 06.01.2020. All requests submitted between 30.12.2019 13:00 (UTC) and 06.01.2020 will be processed in the order of arrival, starting from 06.01.2020.
All payment methods will be available during the winter holidays. Please, contact your bank to learn the schedule concerning wire transfers.
Client/tech support:
31.12.2020–02.01.2020: days off;
Starting from 03.01.2020 — as usual.
Financial department:
31.12.2019–05.01.2020 are days off;
Starting from 06.01.2019 — as usual.
Should you need any further information, please, do not hesitate to contact us: [email protected] or via LiveChat on our website.
We wish you a Merry Christmas and a Happy New Year!
